Return Policy
At our brand, your satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return under the conditions below.
Return Eligibility
We accept returns within 14 days of delivery.
To qualify for a return:
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The product must contain at least 90% of the original quantity
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The bottle must not be damaged
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The product must be returned in its original packaging
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Proof of purchase (order number or receipt) is required
Returns that do not meet these conditions may not be approved.
How to Request a Return
To initiate a return, please contact our customer support within 14 days of receiving your order and provide:
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Your order number
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Reason for return
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Clear photos of the product showing the remaining quantity
Once approved, return instructions will be provided.
Damaged or Incorrect Items
If your product arrives damaged, leaking, or incorrect, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund.